> ## Documentation Index
> Fetch the complete documentation index at: https://microstrate-1133-notifications-prefs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Pricing

> Compare plans, understand resources, and choose the right tier for your intelligent automation needs

QuivaWorks enables you to create intelligent AI assistants and automated workflows for your team. Choose the plan that fits your needs, with per-user pricing that scales with your team.

## What Makes QuivaWorks Different

Before exploring plans, understand what sets us apart:

* **Built-in Collaboration** - Real-time shared sessions, @mentions, and smart notifications for your entire team
* **Flexible Configuration** - Account, team, and personal settings that merge at runtime for maximum flexibility
* **Intentional Learning** - Vote on interactions, review insights, and refine assistant behaviour deliberately
* **Visual Flow Builder** - Combine assistants with triggers, steps, and business logic without coding
* **Native MCP Protocol Support** - Advanced integrations with automated MCP server creation from OpenAPI specs

## Plan Comparison

<CardGroup cols={2}>
  <Card title="Free - $0/user/month" icon="gift">
    **Perfect for exploring and proof of concepts**

    * Maximum 3 users
    * 500 included credits per account
    * 1GB account storage
    * 30 days message retention
    * 2 concurrent executions, 10 requests/minute
    * Community support
  </Card>

  <Card title="Pro - $15/user/month" icon="chart-line">
    **For growing teams and businesses**

    Save 20% with annual billing (\$15/user/month paid annually vs \$19/user/month)

    * Unlimited users
    * 1,000 included credits per user
    * Purchase credits at \$8/1,000
    * 5GB account storage
    * 1 year message retention
    * 20 concurrent executions, 100 requests/minute
    * Email support
  </Card>

  <Card title="Team - $31/user/month" icon="users">
    **For larger organizations**

    Save 20% with annual billing (\$31/user/month paid annually vs \$39/user/month)

    * Unlimited users
    * 1,500 included credits per user
    * Purchase credits at \$7/1,000
    * Option to bring your own LLM keys
    * 25GB account storage
    * Unlimited message retention
    * 50 concurrent executions, 300 requests/minute
    * Priority email support
  </Card>

  <Card title="Enterprise - Custom" icon="building">
    **For large teams with custom requirements**

    Contact us for pricing

    * On-premise/BYO Cloud
    * Enhanced SLAs & uptime
    * Strategic consulting
    * Training & onboarding
    * Custom resource allocations
  </Card>
</CardGroup>

## Detailed Feature Comparison

| Feature                   | Free        | Pro             | Team            | Enterprise      |
| ------------------------- | ----------- | --------------- | --------------- | --------------- |
| **Price (Yearly)**        | \$0         | \$15/user/month | \$31/user/month | Custom          |
| **Price (Monthly)**       | \$0         | \$19/user/month | \$39/user/month | Custom          |
| **Users**                 | Max 3       | ✅ Unlimited     | ✅ Unlimited     | ✅ Unlimited     |
| **Included Credits**      | 500/account | 1,000/user      | 1,500/user      | Custom          |
| **Credit Purchase Price** | ❌           | \$8/1,000       | \$7/1,000       | Custom          |
| **Account Storage**       | 1GB         | 5GB             | 25GB            | Custom          |
| **Message Retention**     | 30 days     | 1 year          | Unlimited       | Custom          |
| **Concurrent Executions** | 2           | 20              | 50              | Custom          |
| **Requests per Minute**   | 10          | 100             | 300             | Custom          |
| **Support**               | Community   | Email           | Priority Email  | Dedicated + SLA |
| **Bring Your Own Keys**   | ❌           | ❌               | ✅               | ✅               |
| **White-label**           | ❌           | ❌               | ❌               | ✅               |
| **On-premise**            | ❌           | ❌               | ❌               | ✅               |
| **Custom Regions**        | ❌           | ❌               | ❌               | ✅               |
| **Strategic Consulting**  | ❌           | ❌               | ❌               | ✅               |

## Understanding Your Resources

### 💳 Credits

Credits power AI operations in your workflows. Each AI request consumes credits based on the complexity and model used.

**How Credits Work:**

* Included credits refresh monthly
* Purchase additional credits anytime—they never expire and roll over to the next month
* Credits are consumed based on AI model usage and complexity
* Each plan includes discounted credit pricing for additional purchases

**Credit Pricing:**

* **Pro Plan:** \$8 per 1,000 credits
* **Team Plan:** \$7 per 1,000 credits (better value)
* **Enterprise:** Custom pricing and volume discounts

### 💾 Storage

The below items contribute to your account storage quota:

* Agent knowledge
* Document processing and file attachments
* System logs and monitoring data

Storage scales with your plan tier.

### 📝 Message Retention

How long your conversation history is preserved:

* **Free:** 30 days
* **Pro:** 1 year
* **Team:** Unlimited retention
* **Enterprise:** Custom retention policies

### 🔄 Concurrent Executions & Rate Limits

**Concurrent Executions:** The number of messages that can run simultaneously in your account inlcuding chat messages directly to agents, as well as automations. Higher concurrency means better responsiveness.

**Requests per Minute:** Rate limits ensure fair usage and system stability. Higher tiers provide greater throughput for production workloads and larger teams.

### 🔑 Bring Your Own Keys (Team & Enterprise)

Use your own API keys for:

* Anthropic (Claude models)
* Complete cost control and transparency
* No credit consumption on LLM usage when using your own keys (credits are still consumed at 15% of the rate they would have been consumed if using included credits and also for other functions that consume credits such as web search)
* Full flexibility to choose your preferred models

### 🌍 Data Processing Regions

**Available on Enterprise plans only**

Choose where your data is processed to optimize performance and meet compliance requirements:

* Reduced latency for regional operations
* Compliance with data residency requirements (GDPR, etc.)
* Available regions: EU (UK), US, Australia (Sydney)

Enterprise customers can select their preferred data processing region during setup.

[Contact sales for regional deployment →](/contact)

## Billing Options

<Tabs>
  <Tab title="Monthly Billing">
    Pay month-to-month with no long-term commitment:

    * **Pro:** \$19/user/month
    * **Team:** \$39/user/month

    Cancel or change plans anytime. Billed based on number of active users.
  </Tab>

  <Tab title="Annual Billing (Save 20%)">
    Commit to annual billing and save:

    * **Pro:** \$15/user/month (billed annually)
    * **Team:** \$31/user/month (billed annually)

    20% savings compared to monthly billing.
  </Tab>

  <Tab title="Enterprise">
    Custom billing terms to fit your organization starting at \$100/user/month:

    * Flexible payment schedules
    * Purchase orders accepted
    * Wire transfers available
    * Annual contracts with custom pricing
    * Volume discounts available

    [Contact sales →](https://quiva.ai/help-center/)
  </Tab>
</Tabs>

## What Happens at Plan Limits

### Credits Exceeded

If you exceed your monthly credit allocation:

**On Free Plan:**

* You must upgrade to continue using AI features
* No additional credits can be purchased

**On Pro & Team Plans:**

* Purchase additional credits at your plan's discounted rate
* Credits never expire and roll over to the next month
* Or upgrade to a higher plan for more included credits

### Storage Exceeded

If you exceed your storage allocation:

**On Free Plan:**

* You must upgrade to continue adding data

**On Paid Plans:**

* Overage charges apply: **\$1 per GB per month per user**
* Or upgrade to a higher plan for more storage per user

### Message Retention

Older messages are automatically archived based on your plan's retention period:

* **Free:** Messages older than 30 days are removed
* **Pro:** Messages older than 1 year are archived
* **Team:** Unlimited retention—nothing is removed
* **Enterprise:** Custom retention policies

### Concurrent Executions Exceeded

If you exceed your concurrency limit:

**Request/Response Workflows:**

* Return a 429 rate limit error
* Retry after a brief delay

**Async Workflows:**

* Automatically queued
* Processed when capacity becomes available

**Solution:**
Upgrade to a plan with higher concurrency for peak workloads.

## How We're Different

<AccordionGroup>
  <Accordion title="vs. Simple Automation Tools (Zapier, Power Automate)">
    **Their Limitation:** Rigid rule-based automation that breaks on exceptions

    **QuivaWorks Advantage:** Intelligent assistants that understand context, exercise judgment on edge cases, and improve through intentional refinement — without breaking on exceptions
  </Accordion>

  <Accordion title="vs. Developer Frameworks (LangChain, Custom Development)">
    **Their Challenge:** Building assistant infrastructure from scratch takes months

    **QuivaWorks Advantage:** Production-ready assistants with collaboration, learning, integrations, and flow automation built-in — deploy in minutes instead of months
  </Accordion>

  <Accordion title="vs. General-Purpose AI (ChatGPT, Claude)">
    **Their Problem:** Generic AI that starts from zero each conversation

    **QuivaWorks Advantage:** Business-aware assistants that retain context, access your systems, collaborate with your team in real-time, and improve through intentional refinement
  </Accordion>
</AccordionGroup>

## Every Plan Includes

<CardGroup cols={2}>
  <Card title="Visual Flow Builder" icon="diagram-project">
    Automate workflows by combining assistants with triggers, steps, and business logic
  </Card>

  <Card title="MCP Protocol Support" icon="plug">
    Native support for Model Context Protocol with automated server creation from OpenAPI specs
  </Card>

  <Card title="Real-Time Collaboration" icon="people-arrows">
    Share assistant sessions with teammates, @mention colleagues, and work together in real-time
  </Card>

  <Card title="Smart Context" icon="brain">
    Intelligent memory management across conversations, including large document processing
  </Card>

  <Card title="Learning System" icon="sparkles">
    Vote on interactions, review insights, and intentionally refine assistant behaviour
  </Card>

  <Card title="Enterprise Security" icon="shield-halved">
    ISO27001 certified, GDPR compliant, with data isolation
  </Card>

  <Card title="Real-time Monitoring" icon="chart-line">
    Track assistant performance and system health
  </Card>

  <Card title="Knowledge Integration" icon="book">
    Add documentation, guidelines, and context to assistants at the account, team, or personal level
  </Card>
</CardGroup>

## Enterprise Plan

For large organizations with specific requirements:

<CardGroup cols={2}>
  <Card title="Deployment Options" icon="server">
    * White-label branding
    * On-premise installation
    * BYO Cloud infrastructure
    * Hybrid deployments
    * Custom data processing regions
  </Card>

  <Card title="Custom Resources" icon="sliders">
    * Tailored resource allocations
    * Custom edge locations
    * Dedicated infrastructure
    * Volume discounts
    * Scalable to any size
  </Card>

  <Card title="Enterprise Support" icon="headset">
    * Custom SLAs with uptime guarantees
    * Dedicated support team
    * Strategic consulting
    * Onboarding & training
    * 24/7 support available
  </Card>

  <Card title="Advanced Features" icon="star">
    * Custom governance controls
    * Advanced audit logging
    * Private model deployments
    * Compliance certifications
    * Bring your own LLM keys
  </Card>
</CardGroup>

[Contact sales for Enterprise pricing →](/contact)

## Common Questions

<AccordionGroup>
  <Accordion title="How does per-user pricing work?">
    You pay based on the number of active users in your account. On the Free plan, you can have up to 3 users. On Pro and Team plans, you can add unlimited users—your bill scales with your team size.

    Each user gets their own allocation of credits and storage. For example, with 10 users on the Pro plan at $15/user/month, you'd pay $150/month and get 10,000 total credits (1,000 per user) plus 50GB total storage (5GB per user).
  </Accordion>

  <Accordion title="What are credits and how do they work?">
    Credits power AI operations in your workflows. Each AI request consumes credits based on the complexity and model used.

    * Included credits refresh monthly
    * Additional credits can be purchased at discounted rates ($8/1K for Pro, $7/1K for Team)
    * Purchased credits never expire and roll over each month
    * Use credits for any AI model supported on the platform
    * Or bring your own API keys (Team and Enterprise plans) to bypass credits entirely
  </Accordion>

  <Accordion title="What's included in storage?">
    Storage includes everything your agents need: conversation history, workflow logs, uploaded documents, custom functions, stream/key-value/object storage, and system monitoring data. This unified storage eliminates the need for separate storage services.

    Storage scales per user on paid plans, so your total storage increases as your team grows.
  </Accordion>

  <Accordion title="Can I bring my own API keys?">
    Yes, on Team and Enterprise plans! When you use your own Anthropic API key:

    * You're billed directly by the provider
    * No credits are consumed from your QuivaWorks allocation
    * Complete cost transparency and control
    * Full flexibility to choose your preferred models

    This is perfect for organizations with existing AI provider relationships or specific model requirements.
  </Accordion>

  <Accordion title="What happens if I exceed my plan limits?">
    **Credits:**

    * Free plan: Must upgrade to continue
    * Paid plans: Purchase additional credits at your plan's discounted rate

    **Storage:**

    * Free plan: Must upgrade to continue
    * Paid plans: Overage charges apply at \$1 per GB per month per user

    **Concurrent Executions:**

    * Request/response workflows return 429 rate limit
    * Async workflows are automatically queued

    We notify you as you approach limits so you can upgrade before disruption.
  </Accordion>

  <Accordion title="Can I change between annual and monthly billing?">
    Yes, you can switch anytime:

    * **Monthly to Annual:** Immediate 20% discount applied
    * **Annual to Monthly:** Change takes effect at next billing cycle

    [Manage billing →](/essentials/account/billing-subscriptions)
  </Accordion>

  <Accordion title="Can I change plans anytime?">
    Yes:

    * **Upgrade:** Takes effect immediately with prorated charge
    * **Downgrade:** Takes effect at next billing cycle

    Your data is always preserved during plan changes.
  </Accordion>

  <Accordion title="Do you offer custom enterprise solutions?">
    Absolutely. Enterprise plans include:

    * White-label options
    * On-premise deployment
    * Custom data processing regions
    * Enhanced SLAs with uptime guarantees
    * Strategic consulting
    * Flexible payment terms
    * Volume discounts

    [Contact sales →](https://quiva.ai/help-center/)
  </Accordion>

  <Accordion title="How quickly can I get started?">
    You can create your first intelligent agent in minutes:

    * Free plan requires no credit card
    * Visual flow builder makes complex agent creation accessible
    * Pre-built marketplace templates accelerate deployment
    * Unlimited users on all paid plans

    [Get started →](/essentials/account/creating-account)
  </Accordion>

  <Accordion title="What payment methods do you accept?">
    * Credit/debit cards (Visa, Mastercard, Amex)
    * Annual plans can be paid upfront
    * Enterprise: Wire transfers, POs, custom terms

    All billing processed securely through Stripe.
  </Accordion>

  <Accordion title="Is there a free trial?">
    The Free plan is available permanently with no credit card required. It includes up to 3 users and 500 credits to help you explore the platform.

    When you're ready to scale, upgrade to Pro or Team for unlimited users and more resources.
  </Accordion>

  <Accordion title="What are the overage charges?">
    If you exceed your plan's included resources on paid plans:

    * **Storage:** \$1 per GB per month per user
    * **Credits:** Purchase additional at $8/1K (Pro) or $7/1K (Team)

    Overage charges are not available on the Free plan—you must upgrade to continue using the platform. We'll notify you as you approach your limits so you can upgrade or purchase additional credits as needed.
  </Accordion>

  <Accordion title="How does the 20% annual discount work?">
    When you commit to annual billing:

    * **Pro:** Pay $15/user/month (instead of $19/user/month)
    * **Team:** Pay $31/user/month (instead of $39/user/month)

    This is a 20% savings compared to monthly billing. You're billed annually based on your team size, and you can add/remove users throughout the year with prorated adjustments.
  </Accordion>
</AccordionGroup>

## Ready to Get Started?

<CardGroup cols={2}>
  <Card title="Start Free" icon="gift" href="https://app.quiva.ai/en/signup">
    No credit card required

    Up to 3 users included
  </Card>

  <Card title="Contact Sales" icon="handshake" href="https://www.quiva.ai/help-center/contact/">
    Enterprise inquiries

    Custom pricing & terms
  </Card>

  <Card title="Compare Features" icon="table">
    See detailed comparison above

    Find the right fit
  </Card>

  <Card title="View Documentation" icon="book" href="/get-started/overview">
    Learn about the platform

    Explore capabilities
  </Card>
</CardGroup>