> ## Documentation Index
> Fetch the complete documentation index at: https://microstrate-1133-notifications-prefs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Settings

> Manage your account name, details, branding, and global configuration

# Account Settings

Manage your QuivaWorks account configuration, including account name, company details, branding, and workspace-wide settings.

## Account Details

### Changing Your Account Name

Your account name is used to log in and appears on billing statements and team invitations.

<Warning>
  When you update your account name, all users must use the new name to log in. All users will be notified via email of this change.
</Warning>

**To update your account name:**

1. Navigate to **Account Management → Account → Details**
2. Find the "Account Name" field
3. Enter your new account name (case-sensitive)
4. Click "Rename Account"

### Updating Company Details

Keep your account information current for billing and communication purposes.

1. Navigate to **Account Management → Account → Details**
2. Update the following fields:
   * **Company/Entity Name**
   * **Address**
   * **Website**
   * **Phone Number**
   * **Country**
3. Click "Save"

## Managing Account Regions (Enterprise only)

QuivaWorks' multi-cloud mesh architecture allows you to deploy resources across different geographic regions for optimal performance and compliance.

### Available Regions

<CardGroup cols={3}>
  <Card title="EU" icon="location-dot">
    European Union

    * GDPR compliant
    * Frankfurt/Paris data centres
  </Card>

  <Card title="US" icon="location-dot">
    United States

    * Multiple availability zones
    * East/West coast options
  </Card>

  <Card title="Australia" icon="location-dot">
    Sydney

    * Asia-Pacific access
    * Low latency for APAC
  </Card>
</CardGroup>

### Modifying Mesh Regions

1. Navigate to **Account Management → Mesh**
2. Select desired regions for your mesh nodes
3. Click "Save Changes"

<Info>
  Your mesh configuration determines where your data is processed and stored. Choose regions that align with your compliance requirements and user locations.
</Info>

<Note>
  Need additional regions or private infrastructure? [Contact us](/contact) about Enterprise options including BYO Cloud and on-premise deployments.
</Note>

## Changing the Root Email Address

Only the root user can change the account's root email address.

<Steps>
  <Step title="Initiate Change">
    1. Log in as the root user
    2. Click your profile icon → "Settings"
    3. Navigate to "Credentials"
    4. Update the email address field
    5. Click "Request Change"
  </Step>

  <Step title="Confirm via Email">
    Check the **old email address** for a confirmation email and click the confirmation link
  </Step>

  <Step title="Complete Transfer">
    Once confirmed, the new email becomes the root login. The old email can now be used for another account.
  </Step>
</Steps>

<Warning>
  The old email address must approve the transfer before it takes effect. This prevents unauthorised email changes.
</Warning>

## Workspace Branding & Customisation

Personalise your QuivaWorks workspace with custom branding, colours, logos, and application name.

Navigate to **Account Management → Account → Branding** to configure:

* **Brand Colours** — Custom primary and secondary colours that update your interface theme
* **Logo & Favicon** — Upload your company logo and custom favicon for consistency across the application
* **App Name** — Replace the default QuivaWorks branding with your organisation's application name

<Info>
  Custom branding is applied instantly across your entire workspace for all users.
</Info>

[Learn more about workspace branding →](/essentials/account/global-admin-branding-settings)

## Global Assistant Instructions

Set organisation-wide guidelines that all agents inherit by default.

Navigate to **Account Management → Account → Global Instructions** to:

* Create baseline behavioural rules and tone guidelines
* Specify compliance requirements and escalation procedures
* Maintain consistency across all agents in your workspace

<Info>
  Global instructions are automatically merged into each agent's prompt. Agent-specific instructions can override global guidelines for specialised use cases.
</Info>

[Explore global instructions in detail →](/essentials/account/global-instructions)

## Global Knowledge Base

Add organisation-wide knowledge resources that agents can reference during conversations.

Navigate to **Account Management → Account → Global Knowledge** to:

* Upload company policies, FAQs, and documentation
* Link external knowledge sources and resources
* Make information instantly available to all agents

<Info>
  Global knowledge is indexed and cached for instant retrieval. Updates take effect immediately on the next agent invocation.
</Info>

[See the global knowledge guide →](/essentials/account/global-knowledge)

## Related Pages

<CardGroup cols={2}>
  <Card title="Workspace Branding" icon="palette" href="/essentials/account/global-admin-branding-settings">
    Configure custom colours, logos, and app name
  </Card>

  <Card title="User Management" icon="users" href="/essentials/users/user-management">
    Add and manage team members
  </Card>

  <Card title="Billing & Subscriptions" icon="credit-card" href="/essentials/account/billing-subscriptions">
    Manage your plan and payments
  </Card>

  <Card title="Security Overview" icon="shield" href="/essentials/security/overview">
    Secure your account
  </Card>

  <Card title="Close Account" icon="circle-xmark" href="/essentials/account/closing-account">
    Delete your account
  </Card>
</CardGroup>